Support

A question, an issue with a ride or your account? Our team is here to help.

Frequently asked questions

How do I book a ride?

Open the DENIS Passenger app, enter your destination, confirm the pickup point and validate your booking.

How do I become a driver?

Download DENIS Driver, create an account and submit your professional documents (VTC card, licence, insurance).

How do I delete my account?

Go to the “Delete account” page, directly in the app or by email.